A House of Ellory™ rug is designed to develop character gracefully with proper care.
Vacuum regularly using suction only. Avoid rotating brush heads, beater bars, and aggressive vacuum settings, which may disturb the hand-knotted pile.
Blot spills immediately with a clean, absorbent, undyed cloth. Do not rub the affected area, as rubbing may spread the spill or alter the surface of the wool and silk fibers.
Avoid household carpet cleaners, bleach, harsh detergents, stain-removal chemicals, and steam cleaning.
For substantial spills or periodic deep cleaning, we recommend using a professional rug specialist experienced specifically with hand-knotted wool-and-silk rugs.
Rotate the rug periodically to encourage even wear and minimize prolonged exposure to direct sunlight. Natural fibers may gradually develop subtle tonal changes with age and exposure to light.
Furniture should be lifted rather than dragged across the surface. Protective furniture cups may be used beneath particularly heavy pieces.
A high-quality rug pad appropriate to the flooring beneath is recommended to provide additional cushioning, stability, and protection.
Loose fibers should never be pulled. If a fiber or yarn becomes raised, carefully trim it level with the surrounding pile or consult a professional rug specialist.